Credit Card Help

If your card or checkbook has been lost or stolen, please report it immediately to Credit Union of Colorado at 1-800-444-4816 during regular business hours. Your VISA debit or credit card can be reported at 1-855-477-1139 after hours. You can also use the CUofCO Cards app to instantly turn your card on or off, receive real-time alerts, and more.

You have the option to get a replacement card through digital issuing, mail, or in person at one of our branch locations.

To activate your new card is easy. It can be activated in seconds on this landing page: https://cuofcolorado.digitalcardservice.com/app/activation

We make it easy to pay your Visa credit card bill. Learn more.

Balance transfers with us are considered non-purchase transactions and are treated the same as cash advances. There is no fee to transfer a credit card balance to Credit Union of Colorado, but interest does begin accruing the day of the initial balance transfer.

If you know your current PIN number for your card, you can change it at any Credit Union of Colorado ATM machine or by calling 855-477-1139 and selecting option 3 to change your PIN.

If you don't know your current PIN number for your card, please visit any Credit Union of Colorado location and a member advocate can assist you.

You may also contact us by phone at 1-800-444-4816 and we can have a new PIN securely mailed to you.

Please contact a member advocate by calling 1-800-444-4816 and we can help you.